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Quality Assurance Manager

About the Company:

SEVEN Retail Group is a next-gen House of Brands from F&B to lifestyle services, the parent company behind Golden Lamian, Hey! Kafe and SOZO Clinic, etc. Currently operating 200+ outlets while accelerating our scaling in building a New Retail ecosystem of beloved, accessible and enduring customer brands for Indonesian millennials and beyond.

Core Responsibilities:

  • Define the scope of internal audit and develop an annual plan for the company
  • Determine audit frequency, audit subject and audit scope to achieve audit objectives.
  • Test and evaluate the implementation of internal control and risk management system in accordance with company policy.
  • Provide suggestions for improvement and other objective information relating to the activity being examined at all levels of management as necessary.
  • Make a report on audit results and submit it to the Board of Directors.
  • Monitor, analyze and report on the implementation of the follow-up improvements that have been suggested.
  • Develop a program to evaluate the quality of the internal audit activities carried out.
  • Develop and implement a Quality Management System in accordance with industry standards that are implemented such as ISO 9001 and ISO 22000 (food safety)
  • Ensure that all internal systems and procedures are updated, revised, and modified to meet the needs of specific certification bodies

Key Requirements:

  • Min. a bachelor’s degree of any field
  • 5+ years audit experience
  • Project Management experience
  • Experience in a professional services role
  • Deep understanding of survey tools and techniques.
  • Ability to make connections and derive insights from data.
  • Able to juggle multiple demands and to manage remote teams
  • Service-orientated and a critical thinker
  • Strong communication skills
  • Excellent writer and editor who is detail orientated
  • Comfortable managing complex projects, and not afraid to roll up their sleeves to get things done
  • Have a good understanding of how various Quality Audit processes and procedures relate to operational quality and effectiveness.
Job Category: Quality Management
Job Type: Full Time
Job Location: Jakarta Selatan

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