Quality Assurance Manager
About the Company:
SEVEN Retail Group is a next-gen House of Brands from F&B to lifestyle services, the parent company behind Golden Lamian, Hey! Kafe and SOZO Clinic, etc. Currently operating 200+ outlets while accelerating our scaling in building a New Retail ecosystem of beloved, accessible and enduring customer brands for Indonesian millennials and beyond.
Core Responsibilities:
- Define the scope of internal audit and develop an annual plan for the company
- Determine audit frequency, audit subject and audit scope to achieve audit objectives.
- Test and evaluate the implementation of internal control and risk management system in accordance with company policy.
- Provide suggestions for improvement and other objective information relating to the activity being examined at all levels of management as necessary.
- Make a report on audit results and submit it to the Board of Directors.
- Monitor, analyze and report on the implementation of the follow-up improvements that have been suggested.
- Develop a program to evaluate the quality of the internal audit activities carried out.
- Develop and implement a Quality Management System in accordance with industry standards that are implemented such as ISO 9001 and ISO 22000 (food safety)
- Ensure that all internal systems and procedures are updated, revised, and modified to meet the needs of specific certification bodies
Key Requirements:
- Min. a bachelor’s degree of any field
- 5+ years audit experience
- Project Management experience
- Experience in a professional services role
- Deep understanding of survey tools and techniques.
- Ability to make connections and derive insights from data.
- Able to juggle multiple demands and to manage remote teams
- Service-orientated and a critical thinker
- Strong communication skills
- Excellent writer and editor who is detail orientated
- Comfortable managing complex projects, and not afraid to roll up their sleeves to get things done
- Have a good understanding of how various Quality Audit processes and procedures relate to operational quality and effectiveness.
Job Category: Quality Management
Job Type: Full Time
Job Location: Jakarta Selatan